Cancellation of orders

General order cancellation

Generally, you can cancel your order within 24 hours of placing it.

*However, please note that even if you are within the cancellation period, we may not be able to accept your cancellation if shipping preparations have begun.


Countermeasures against fraudulent use of credit cards

This site uses a security system to check customer orders to prevent fraudulent use of credit cards.

If we detect any possibility of fraudulent use based on your usage, we may cancel your order without prior notice.

Please note that we are unable to provide any information regarding the reason for cancellation as this is an automated decision made by our security system. Thank you for your understanding.